Privacy Policy

Draft — last updated 16 July 2026

This is a draft policy pending legal review, including confirmation of applicable compliance requirements (e.g. India's DPDP Act) for platforms handling medical data. It should not be treated as final or legally binding until reviewed by counsel.

1. What we collect

When you use FindMyHospital, we collect information you provide directly — such as your name, contact details, and medical history you choose to upload — along with usage data like searches, bookings, and reviews you submit.

2. How we use your information

We use your information to operate the platform: matching you with hospitals and doctors, processing appointment requests, showing personalized recommendations, and communicating booking or account updates. We do not sell your personal data to third parties.

3. Medical history & sensitive data

Documents and medical history you upload are treated as sensitive data. Access is restricted to you and the hospital/doctor you explicitly share it with as part of a booking or consult.

4. Sharing with hospitals & doctors

When you book an appointment or request a consult, relevant details (name, contact information, and the information you choose to share) are passed to the hospital or doctor you selected so they can act on your request.

5. Your choices

You can review, update, or delete your account information and uploaded documents from your profile at any time, and can request full account deletion.

6. Contact

Questions about this policy can be sent via our Contact page.